Mention the word “automation,” and many marketing planners find themselves with mixed feelings. As artificial intelligence and automated tools become more widespread, there is an easy tendency to fear that machines will take creative work away from people. In reality, the opposite happens. Automation doesn’t take creativity away — it simply moves it to where it belongs. When mechanical tasks are handled automatically, people are left with time for what they are irreplaceable at: insight, storytelling, and ideation.



